Standard Return Policy:
All Orders using a Discount, Fina Bucks, Charity Gift Certificate or other Promotional Offer is considered FINAL SALE, No Return and No Exchange.
Special Order Merchandise and Custom Orders are Nonreturnable and Noncancellable.
A full refund will be issued to the purchaser for merchandise returned within 10 days of receipt of merchandise. Store credit only will be issued to the purchaser for merchandise returned within 30 days of receipt of merchandise.
Only merchandise purchased from Michael C. Fina will be accepted for return. No credit will be issued for "as is" or sale merchandise, engraved merchandise, special order merchandise or out of stock merchandise. We will notify you by e-mail or phone call within two business days if your order is out of stock.
Merchandise must be returned to Michael C. Fina, 33-01 Hunters Point Ave, Long Island City, NY 11101.
Only the original purchaser may obtain a refund or credit card credit when the merchandise is in its original condition, and is unaltered in any way. A check will be issued for all cash refunds. All credit card refunds will be given in the form of the original payment. All credits or refunds will be issued less shipping and handling.
A Registry store credit shall be applied only to the cost of the merchandise and tax. Shipping is not included in the store credit issued. The original shipping cost will be applied to the new order.
Return Policy for Rings
Only rings that are in-stock (non-floor samples) and that are standard sizes for women (sizes 4 1/2 - 7 1/2) or men (sizes 8 - 12) are applicable for our standard Return Policy. All other rings are non-returnable and non-refundable.
There are no returns on diamond purchases. Notwithstanding, in accordance with our Upgrade Policy (see below) we will give an exchange for a diamond of equal or greater value.
Diamond Upgrade Policy:
Michael C. Fina is dedicated to ensuring your satisfaction. We understand that there is no other ring that will ever replace the first in your memories, but should you wish to purchase a diamond that is even one dollar more than the original, we will credit the full price of the first diamond toward your purchase of another.