Online Michael C Fina accepts:

  • Visa™, Master Card™, American Express™ Discover™ and JCB™ credit cards containing a billing address in the United States
  • PayPal™

Via phone Michael C Fina accepts:

  • Michael C. Fina Credits
  • Checks or Money Orders based on United States funds

If you would like to utilize these payment methods please contact Michael C. Fina Customer Service at 1-800-289-3462 from 9am-5pm ET M-F.

Yes, all order transactions are completed using a secure site.

You can use PayPal™ to quickly and securely pay for your orders at MichaelCFina.com. During checkout simply select PayPal as your payment method

If you don’t already have a PayPal account you will need to create one. Don’t worry, you can do this while you’re checking out after you select it as your payment method. You can also visit PayPal to create an account at any time.

Once you choose to use PayPal, you’ll be taken to their site to verify your financial details, then returned to our site to complete your transaction.

For more detailed information about PayPal, or if you have questions not covered here, visit their help center.

There are a number of ways you can place an order.

  • On our website, go to the product page of the item you would like to purchase and click the “ADD TO CART” button. Once one or more items have been placed in your shopping cart follow the check-out instructions.

You can call Michael C. Fina Customer Service at 1-800-289-3462 from 9am-5pm ET M-F.

Certain items on our site are not kept in stock and are considered special order items.  Special order items are indicated with the approximate lead times for delivery. If our expected delivery time exceeds our original estimate, after we have placed your order with our supplier, you will be notified and will have the opportunity to amend your order.

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Items which are in stock will be charged to your credit card once your items are prepared for shipping.

Special order items will be charged once we place your order with our supplier.

If you would like to amend an order that you have placed with us, please contact our Customer Services team as soon as possible and we will do our best to process your request.

Please note that we may not be able to amend your order if it has already been picked in our warehouse but we will always check this for you and work to help wherever we possibly can.

We automatically send you an email confirming all details associated with your order, within one hour of after your order was placed.

If you are experiencing a problem when using our website, please send us an email or call our Customer Service Center at 1-800-289-3462. Representatives are available to answer your emails or calls from 9am-5pm ET M-F.

Michael C. Fina. is required by law to collect sales tax on orders shipped to AZ, CA, IN, MD, MN, MO, NJ, NY, OH, PA, SD, TN, TX, VA, WA, and WI. Where required, tax is also applied to the shipping, handling, and gift wrap. Appropriate charges will be added to your merchandise total and displayed on your final order confirmation. For states not listed, your purchase may be subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file an annual sales/use tax return to report all the taxable purchases made without corresponding sales tax charged, and to pay use tax on those purchases when filing the tax return. Details of how to file these returns may be found at the websites of your respective taxing authorities.

To manage your account on MichaelCFina.com you must be registered user. To Login or Register, click on My Account in the header of any page. You will be asked to Login if you haven’t already, or to create a new account. If you are experiencing difficulty please send us an email or call our Customer Service Center at 1-800-289-3462. Representatives are available to answer your emails or calls from 9am-5pm Eastern M-F.

In order to revise your billing information & shipping addresses, you will need to have previously registered with MichaelCFina.com. Just click on My Account in the header of any page. You will be prompted to login if you haven’t already. Once you have logged in you may revise any of your billing or shipping information. If you are experiencing difficulty please send us an email or call our Customer Service Center at 1-800-289-3462. Our representatives are available to answer your emails or calls from 9am-5pm Eastern M-F.

If you wish to no longer receive email newsletters from MichaelCFina.com and want to unsubscribe, you will find a link at the bottom of our email newsletter which allows you to unsubscribe. Clicking on this link will remove you from our email list.

Are you an interior decorator, designer, architect or other design professional? Do you own a dining establishment, hotel or licensed catering company? If so, we would we are happy to offer you a professional discount. To get started please complete an application. Once we receive and approve your application we will contact you with your unique discount code.

You can enter either a keyword, such as brand or style, or a product number in the search box. The search engine will then take you to the corresponding results page.

At Michael C. Fina we work hard to make sure that you are completely satisfied.  As a result, we offer a generous return policy.  You can find complete details here.